Hands-free online community management
Our team of community managers are there for you to help moderate, monitor, and manage your community so you have the freedom to engage how you want.
Daily dedicated resource to help guide, grow, and engage with your community.
run events and contests
A valuable and fun way for your members to engage with your products or services.
welcome and guide new members
Help members feel like they belong and set them up for success as quickly as possible.
moderation and conflict resolution
Properly addressing issues via forum moderation can avoid larger fallouts and ultimately help with the culture.
ease transition after an upgrade
Along with being active in feedback threads, we create guides and videos on new features.
address bugs and suggestions
Documenting bug reports, routine fixes, and frequent communication with the community.
improve community culture
Routine check-ins and quarterly webinars can help show members that their voice matters.
On-hand managers look after your community on a regular basis
To build good culture — the kind that makes people happy to be part of a community — is a continuous process that relies on methods our community managers can handle to ensure your members feel seen, heard, and recognized.
How Our Service Works
01
Strategy development
We analyze your audience, industry goals, and competition to develop a comprehensive strategy.
02
Community setup
Our team handles complete setup including moderation guidelines, automation, onboarding, and integration.
03
Ongoing management
Daily engagement, event planning, content creation, and growth optimization, handling everything to drive results.
Why Choose Audentio
Specialized Expertise
Deep understanding of community psychology, engagement tactics, and what drives authentic participation across different industries.
Platform Agnostic
Community initiatives are aligned with your business objectives, from customer acquisition to retention to product feedback collection.
Business-Focused Strategy
Properly addressing issues via forum moderation can avoid larger fallouts and ultimately help with the culture.
Proven Results
We build engaged, profitable communities that drive measurable business impact including reduced costs and increased customer value.
End-to-End Service
From initial strategy development through daily community management, we handle every aspect of your community marketing initiative.
Long-Term Partnership
We're invested in your community's long-term success, not short-term metrics. We focus on sustainable growth and authentic relationships.
Service Packages
For startups and early-stage companies
What's included:
1-2 platforms managed
15 hours of community management
- Community setup and moderation guidelines
- Basic automation and bot configuration
- Monthly analytics and growth reporting
- Bi-weekly strategy calls (30 min each)
- Member onboarding and engagement programs
For established businesses with growing communities
What's included:
2-3 platforms managed
30 hours of dedicated community management
- Advanced moderation with custom automation
- Monthly community events and campaigns
- Ambassador program development and management
- Weekly strategy sessions (45 min each)
- Cross-platform content distribution
- Integration with customer success and support teams
For large corporations with complex community needs
What's included:
4+ platforms managed
In-person events coordination
- Dedicated community team (45+ hours monthly)
- Multi-platform community strategy and execution
- Advanced moderation and crisis management
- Advanced analytics and business impact reporting
- Bi-weekly executive strategy sessions and briefings
- Comprehensive influencer and partnership management
- Custom integrations with existing business systems
- Priority support and response times
Platforms we work with
Discord: real-time connection
Supports voice chat, screen sharing, and creates an atmosphere ideal for gaming, tech & creative industries.
Reddit: massive reach with authentic engagement
Works well for brands that can provide genuine value through educational content and industry insights.
Self-hosted forums: complete control
Ideal for companies wanting complete control over community experience and data with a dedicated base.
Facebook groups: broad appeal
Great for local businesses, parenting & lifestyle brands targeting older and family-oriented demographics.
LinkedIn: professional networking
Focused on B2B, such as professional service firms, business software companies, and industry consultants.