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Wellness

A fair and transparent community that thrives

build a good culture around your community

moderation
be involved

Having the community leaders actively and regularly involved helps energize the community, add to the culture, keep leadership in touch with the community's needs.

support
host frequent webinars

Keeping up to date with the latest changes and happenings in the community is a big job. Invite your members to a discussion on what's new, what's coming soon, and their opinions and ideas.

training
train admins & moderators

Your community staff is a big part of what shapes your community's interaction. Train them on tools and techniques to make them the best.

moderation
better monitor toxic content

Keeping an eye out on an entire community for undesirable content requires a lot of work. Use tools where you can to make it easier.

support
communicate guidelines and rules

Help everybody play by the rules by showcasing them in a clear, effective manner and follow through on the expectations you set.

gaming
incentivize positive activity

Everybody likes cookies, right? These aren't participation trophies, but actual methods to reward and encourage positive behavior in your community.

Moderation
Thoughtful communication is key for a positive and productive community culture

  • set the stage
    Clearly establish expectations and have your team lead by example.
  • reduce toxicity
    Utilize tools to discourage negative content and behavior.
  • support and educate your team
    Stay in communication and share community management best practices.

Webinars allow you to directly connect with your community

We have the most badass team of all time, team Audentio. Sarah, Ian, Alex, Mike, and others. These people are unbelievable, they are community gurus and they’re getting started with the greatest tools on planet earth for you guys to communicate with each other, to help each other, to benefit from whatever experiences you’re having on the site.

Brian Haner jr. Synyster Gates School

How wellness can benefit your community

Goals
  1. promote a positive culture
  2. build trust between the managers and community
  3. better alert administrators to activity requiring attention

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House Cup, Slack and Discord bot

Our team wanted to find a way to recognize each other more and enhance our overall culture. So we decided to gamify it and made House Cup - a simple way for people to award (or remove) points to each other.

View Case Study

219k

Users

onboarded

192k

Messages

shared

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